Foreign orders - Please be aware that due to the ongoing import customs changes delivery times are highly likely to be affected.
NOTE: For orders from outside the UK shipping costs do not include any local taxes, duties and fees which you may be liable to pay in your delivery Country and are your responsibility to pay. You will pay the VAT free price shown on our website.
From the 1st January 2021 this includes all European Countries, so all orders shipped to an EU country will be charged the UK VAT (TAX) free price, (so your order will initially be 20% cheaper than before Brexit) but you will then pay your own countries TAX to your postal/courier service on the order plus any duty or charges.
The current guidelines from the EU on their import charges that you EU customers will have to pay are as follows.
A. Goods worth between 0 and 150 euros will be a your own countries TAX on the goods and the postage a customs clearance/handling fee may also be charged on delivery.
B. Goods worth over 150 euros will be charged your own countries TAX on the goods and the postage plus any import duties and clearance/handling fee. On average this seems to be about 30% of the total of the goods and the postage, which means you will be paying about 10% more for your order than before Brexit as you are now paying 20% less for your goods at the checkout on the web site as before you would have paid UK TAX/VAT which is 20% (so the goods are 20% cheaper than before Brexit).
The lists below show the average delivery times and our postage charges to the UK and other popular Countries.
We ship parcels Monday to Friday. Please note that there are no shipping collections on British public holidays (Bank holidays).
Express delivery orders must be placed before 3.00pm for same day dispatch. Express delivery orders placed after 3.00pm will not be shipped until the next working day. Working days are Monday to Friday excluding public holidays.
Delivery of parcels are only attempted Monday to Friday excluding public holidays. Unless Next day Saturday is selected.
U.K. Delivery Times:
- Express Parcel Force UK Mainland Delivery will take 1-2 working day from dispatch to delivery. Currently 90 Percent of orders are being delivered the next working day.
- Express Parcel Force Delivery Highlands and Northern Ireland can take 1-2 working days from dispatch to delivery.
- Parcel Force Standard will take 2 working days from dispatch to delivery. We aim to dispatch orders within 3 working days.
- Royal Mail UK, If you select the 24 service orders will generally take 1-2 days from dispatch, the 48 service will be 2-3 days. We aim to dispatch orders within 2 working days.
- Please note:
- Tracked 24 does not mean that it will arrive within 24 hours, this is just the name that Royal Mail calls their service. It is estimated to take a couple of working days from dispatch
- Tracked 48 does not mean that it will arrive within 48 hours, this is just the name that Royal Mail calls their service.
European Delivery Times:
- Royal Mail Euro can take 6-9 days for delivery. We aim to dispatch orders within 2 working days.
- Parcel Force Euro in most cases will take 3-5 days from dispatch to delivery. We aim to dispatch orders within 3 working days.
- UPS Euro in most cases will take 3-5 days from dispatch to delivery. We aim to dispatch orders within 3 working days.
- DHL 2 to 7 days for delivery after the order has been dispatched.
America Delivery Times:
- Royal Mail World and Parcel Force can take 10-15 days for delivery. We aim to dispatch orders within 2 working day
- DHL 2 to 7 days for delivery after the order has been dispatched.
Rest of the World Delivery times:
- Royal Mail World and Parcel Force can take 10-15 days for delivery. We aim to dispatch orders within 2 working days.
You need to notify us within 21 days of placing an order if you have not received your items. This allows us to process claims efficiently with our delivery providers.
All delivery costs that are shipping outside of the U.K. do not include any customs or import duty costs or taxes which may be payable when it arrives in your country. It is your responsibility to cover these costs if they are payable.
Postage charges to the UK Mainland |
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| Standard Delivery: Royal Mail & Parcel Force |
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Orders under £40.00 and/or 60grams (Badges) |
£2.60 |
| Orders under £150.00 and/or 1.8Kg |
£3.95 |
| Orders over £150.00 and/or over 1.8Kg up to £250.00 |
£7.99 |
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Express Parcel Force Delivery: (Orders must be placed before 3.00pm for same day dispatch. Delivers Mon-Fri only) |
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| All orders |
£8.99 |
| Express Parcel Force Delivery Before 10.00am (Orders must be placed before 2.00pm for same day dispatch. Delivers Mon-Fri only) | £17.00 |
| Please Note for the following postcodes Parcel Force may take till 12 noon to deliver before 10am parcels. AB10-16, AB21-25, AB30-31, AB32 6, AB33-38, AB39 2, AB39 3, AB41-45, AB51-56, AB63, DD8-10, DG1-16, EX16-23, EX31-39, FK1-7, FK8 1-3, FK9-21, KA26, LD1-8, LL15-49, LL51-78, PH8-16, PH19-26, PL10-19, PL22-35, PO30-41, SY7-25, SY23 1-5, SY24 5, SY25 6, TD14, TD15 2, TR1-27 |
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| Next Day Saturday Parcel Force (Orders must be placed before 2.00pm Friday for same day dispatch. Delivers Saturday only) | £27.00 |
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Postage charges to Northern Ireland and the Scottish Highlands |
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| Royal Mail applies these charges to the following post codes; BT all, HS 1-9, IV 1-36, IV 40-56, KA 27-28, KW 1-17, PA 20-49, PA 60-78, PH 17-26, PH 30-44, ZE 1-3 | |
| Standard Delivery Royal Mail & Parcel Force: | |
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Orders under £40.00 and/or 60grams (Badges) |
£2.60 |
| Orders under £150.00 and/or 1.8Kg | £3.95 |
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Orders over £150.00 and/or 1.8Kg Highlands Orders over £150.00 and/or 1.8Kg Northern Ireland |
£22.99 £23.99 |
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Express Parcel Force Delivery: (Orders must be placed before 2.00pm for same day dispatch) Highlands Northern Ireland |
. £24.99 £29.99 |
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Postage charges to Isle of Man and Isle of Scilly |
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| Royal Mail applies these charges to the following post codes; IM all, TR all. | |
| Standard Delivery: | |
| Orders under £150.00 and/or 1.8Kg | £3.95 |
| Orders over £150.00 and/or 1.8Kg | £28.49 |
| Express Delivery: (Orders must be placed before 2.00pm for same day dispatch) |
£29.99 |
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Postage charges to Channel Islands |
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| Royal Mail applies these charges to the following post codes; JE all, GY all | |
| Standard Delivery: | |
| Orders under £150.00 and/or 1.8Kg | £3.95 |
| Orders between £150.00 and £250.00 and/or over 1.8Kg | £12.50 |
| Orders over £250.00 | £17.50 |
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Postage charges to BFPO. |
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Please add your items to the basket and select delivery Country as United kingdom, use either your BFPO number or the new Royal Mail 'BFX XXX' postcode to obtain the correct price and VAT reduction. |
Shipping cost for outside of the UK including Europe:
Shipping costs do not include any local taxes, duties and fees which you may be liable to pay in your delivery Country and are your responsibility to pay.
You can see the shipping costs from the basket without the need to register!
Simply add your items to the basket, then click "Proceed to Checkout" choose "check out as guest" and enter your address this will then give you the shipping costs, before you have to enter your payment details.
You can add or delete items from your basket to see what the difference in shipping would be. When you are happy with your order then continue with the checkout process.
All shipping costs are determined by the total weight and size of the parcel, the prices are banded into 100g, so sometimes by removing an item you can be moved down to a cheaper shipping cost and sometimes you can an add an item without the shipping costs changing.
If you get a message that says "Your order appears to be outside our standard delivery options. If you would like to proceed with your order, please enter your email address below and we will contact you within 2 working days with delivery cost and payment options" this means that the order is heavier than our standard options so we will need to pick and pack the order to get a correct shipping cost. Once we have packed and priced the order we will contact you with the price this may take a couple of working days (working days are Monday to Friday).
Mail Order Address
Euro House 13 Tyn-y-Llidiart Industrial Estate, Corwen, Denbighshire.
North Wales, LL21 9QX
Telephone from the UK: 01490 412225
Telephone from outside the U.K. the international access code + 44 1490412225
Fax: 01490 412205
E-mail: [email protected]